General Conditions of Sale – Izanoria

These General Terms and Conditions of Sale (GTC) govern the contractual relationship between Izanoria and any person making a purchase on the website www.izanoria.com . By placing an order, you accept all of the provisions below.

1. Store Information
Izanoria is an online store dedicated to the sale of limited edition digital artworks.
For any questions or requests, please contact us at: contact.izanoria@gmail.com or via our contact form .

2. Products
The works offered are described with the greatest accuracy. Each painting is delivered with a certificate of authenticity , attesting to its unique character. The visuals are not contractual but faithful to the spirit of the work.

3. Price
Prices are indicated in euros (€), all taxes included (TTC).
No surprises: delivery is always free and express , with no additional costs.

4. Orders
Any order implies acceptance of these Terms and Conditions. A confirmation email will be sent to you once payment has been validated. Izanoria reserves the right to cancel any suspicious or non-compliant order.

5. Payment
Payment is made via secure methods (credit card, PayPal, etc.). Payments must be made in full at the time of ordering.

6. Delivery
Deliveries are provided free of charge, by express, within an estimated time of 2 to 5 working days . You will receive a tracking number once shipment is confirmed. More details are available in our [Shipping Policy].

7. Right of withdrawal and returns
In accordance with our [Return and Refund Policy], returns are possible within 15 days , only if the package has not been opened.
Any unpacking makes return impossible for reasons of security and authenticity of the works.

8. Warranty and liability
Each work is carefully checked before shipping. In case of any defect or anomaly, please contact us within 48 hours of receipt.
Izanoria cannot be held responsible for indirect damages linked to the use of the site or the product delivered.

9. Intellectual Property
All elements present on the website www.izanoria.com are the exclusive property of Izanoria and are protected by copyright. Any reproduction, in whole or in part, is prohibited without prior written authorization.

10. Personal data
Your information is used only to process your orders and is treated confidentially. See our [Privacy Policy] for more details.

11. Applicable law
These conditions are subject to French law . In the event of a dispute, an amicable solution will be sought before any legal action.